Flexible & Client-oriented engagement approach

Our engagement models are tailored to fit diverse and dynamic needs of various types of businesses and clients requirements, offering flexibility, transparency, and efficiency, wheather you are looking for Fixed Price, Time & Material, or Dedicated Team Approach.



Dedicated Team

Billing is based on the hourly rates of personnel allocated to your project or serivce

Time & Material

Billing is based on actual time invested and cost for materials used to deliver project or service

Fixed Price

Billing is based on agreed fixed price for the service or project tailored to deliver the business value

Time & Material

When we get general overview of the project we will gather a team of skilled professionals to work on the solution. 


No detailed specification is needed to start the project the team can be charged depending on the project requirements revealed during work.

Tell us about your project

When this model is used?

 There is no detailed project documentation 

 Project has insufficient level of detail

 Project requirements are constantly changing

 The deadline is not clearly defined

Why this model is used?​

 First lower cost maybe lower than in fixed bid

 Possible to change the priority of specific features

 Add new features within the same budget

 Deadline can be changed if needed

 Payment occurs when the functionality is developed


Dedicated delivery team

  • Business provides a general project requirements. 
  • We gather a team of professionals to do the job best.
  • The client responsible to control and manage team.
  • Team members will report directly to client.
  • We monitor the quality of services.
  • We will ge involved when required.

Request a dediated Team

When this model is used?

 The scope of service or project is well defined

 Detailed requirements are available 

 Timelines are well defined and fixed

 Clint has in-house team to manage the dlivery process

Why this model is used?​

 Full control over the delivery progress and budget

 No need to manage hiring of qualified specialists

 Team composition can be changed dunring project

We use Agile & Waterfall project methodologies

We employ industry-leading methodologies to ensure the successful execution of our projects. 

Our approach s rooted in flexibility, adaptability, and efficiency, allowing us to meet the diverse needs of our clients. Two key methodologies we specialize in are Agile and Waterfall 

Agile Methodology

For projects with evolving requirements, dynamic environments, and a need for continuous feedback and adaptation.

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  • Flexibility: Allows for changes to be made throughout the development process, enabling teams to adapt to evolving requirements and market conditions.
  • Customer Engagement: Agile ensures that the final product meets customer's expectations and delivers value by involving customers in the development process through regular feedback sessions.
  • Faster Time-to-Market: The iterative nature of Agile enables quicker delivery of functional components, allowing businesses to respond to market demands more rapidly.
  • Improved Quality: Continuous testing and feedback loops in Agile lead to higher-quality deliverables, reducing the risk of defects and improving customer satisfaction.

Flexible and iterative approach which emphasizes collaboration, adaptability, and customer feedback throughout the development process. Projects are divided into small increments called sprints, allowing for continuous improvement and rapid delivery.

Waterfall Methodology

For projects with clearly defined requirements and stable environments, following a structured progression from planning to deployment

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  • Clarity and Structure: Waterfall provides a clear and structured framework, making it easier to plan and manage projects with well-defined requirements and deliverables.
  • Predictability: With distinct phases and predetermined timelines, Waterfall allows for better predictability in terms of project scope, schedule, and budget.
  • Documentation: Each phase in the Waterfall methodology requires comprehensive documentation, ensuring clarity and traceability throughout the project lifecycle.
  • Risk Management: By addressing potential risks and issues early in the project lifecycle, Waterfall minimizes the likelihood of major disruptions during later stages.

Linear and sequential approach to project management, where each phase must be completed before moving on to the next. It follows a structured progression from requirement gathering to design, development, testing, and deployment. 

Streamlined and Rapid Customer Onboarding Workflow

1. Send your request2. We organize a call3. We provide a proposal4. We deliver service

1. Send your request

We are available on business days (+5 GMT) to respond to you request submitted via one of the following channels:

  • On-Line form: 

Drop a note in on-line form by clicking at any contact button on our website.

  • E-Mail:

Send e-mail to our sales@norsec.kz. Our commercial team will respond within 1 business day, depending on the subject of your request.

  • Phone:

You get the quickest responce by contacting us by phone +7 7122 31 55 66 or +7 7122 31 55 77

2. We organize a call

  • We will confirm the suitable timeslot

We respect your time. So, before the first contact, our sales reps collect publicly available information about your company to direct the conversation straight to the point  

  • We will gather more details

We need the call to dive into your situation, and we do care to make the most of this first conversation. We don't listen passively but ask questions to elicit nonobvious pains and detect more value creation opportunities you can leverage.  

3. We provide a proposal

  • Detailed proposal

A proposal is free of charge, and it will give you full understanding of the service scope or the solution we offer.

  • A short summary to make our offering comprehensible at a glance.
  • The scope of work / technical solution description.
  • Team composition and a brief explanation of the expected input of each team member.
  • Project timelines.
  • Risks (if any) and our mitigation strategy.
  • Cost estimate.
  • Deliverables focused on the business value.


* NDA can be signed at any stage

We create trustful relationships by legally protecting your confidential business information. Depending on your legal requirements, we can sign an NDA before the introductory call or only in case we sign a service contract.

4. We deliver service

  • We sign the service contract

We legally fix our mutual obligations and rights. For continuous services (like help desk or managed IT services), we also sign a service level agreement (SLA) that defines the scope of provided service and the metrics to assess its efficiency

  • We assemble the team

You can fully trust us to assemble a project team. But if you want to individually talk over the competencies and test the candidates' soft skills, we arrange interviews in 2–4 days. Once the team is approved, we are ready to jump into work! 

  • We mobilise and Kick-off

Once you've chosen us as your partner, we swiftly mobilize our resources and kick-start the project to ensure timely delivery and success.

Initiate Our Collaboration Today

NORSEC provides a full cycle of IT services, from consulting and project delivery to software development and qualified IT support services. We are committed to enhancing your business's efficiency, agility, and resilience through intelligent IT solutions.  

Contact us